Privacy Policy

This Privacy Policy explains how personal data is collected, used, and protected from users of the "Kaktus Booking" platform. The platform is managed by Burncode MMC and applies only to Kaktus Booking services.

By using the platform, users consent to their personal information being processed according to this policy.

User-provided data:

• Name and surname
• Phone number
• Email address
• Profile photo (if added)
• Reservation details (date, service type, selected salon, etc.)

Automatically collected data:

• IP address and device information
• Pages viewed and platform activities
• Geographic location (only with user permission)

Salon and partner information:

• Business name, address, tax number, service lists, and payment information

Data is used for:

• Creating and managing reservations
• Improving user experience and personalized offerings
• Technical support and customer service
• Measuring service quality and analytics
• Legal compliance

Data is shared only with:

• Selected salons/specialists for service delivery
• Technical partners (payment processors, SMS services)
• Government agencies when legally required

The platform does not sell personal data for advertising purposes.

Data is kept only as long as necessary. When users delete accounts, personal information is removed within 30 days, except records required by law.

Security measures include SSL encryption, secure servers, limited internal access, and monitoring systems. However, internet transmission cannot be completely guaranteed secure.

Users can:

• Request access to their personal data
• Request corrections or deletion
• Object to processing or withdraw consent
• Delete their account and associated data

Requests should be sent to: support@kaktusbooking.az

The platform uses cookies to improve user experience. Users can delete or disable cookies through browser settings.

Kaktus Booking is not intended for persons under 16 years old.

This policy may be updated periodically. Changes take effect upon publication.

• Service Nature: The platform acts as an intermediary for booking beauty and wellness services. It is not responsible for salon quality or service delivery.
• Registration: Users are responsible for the accuracy of provided information.
• Payments: Salon-specific policies apply. Kaktus acts only as a technical mediator.
• Cancellations: Follow individual salon policies. The platform provides no compensation.
• Liability Limitations: The platform is not liable for service quality, pricing errors, or technical failures.
• Intellectual Property: All content is owned by Burncode MMC and protected by copyright.
• Policy Changes: The platform reserves the right to modify terms at any time.

For privacy questions: info@kaktusbooking.app | www.kaktusbooking.app